Asset Management
Asset Management: manageStar software creates relationships between people, places and assets. Assets, such as computers, can be assigned to people to get work done and people can be assigned to maintain assets, such as HVAC units.

• Click on an asset to launch a work order.
• Maintain all critical asset information.
• Do preventive maintenance.
• Track and get alerts on asset contracts or leases.
• Track assets, costs, histories and failures.
• Link assets to a work order, place, space, project or contract.
• Drill down in your organization to locate assets.
• Get reminders and alerts on any element of the asset.
• Attach documents, such as diagrams, to the asset.

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Employee Services Management
Employee Services Management: manageStar software delivers employee services — every conceivable service you need to deliver to your employees to keep them effective. Streamline all your processes around new employee set-up, employee self-service and employee disposition.

• Automate the employee on-boarding process: Hiring requisition, interview comments, acceptance, office allocation, new phone, computer setup, network access, security badge, etc.
• Setup employee self-service: Give each employee access to services from every department, e.g., Information Technology, Facilities, Human Resources, Travel, Finance, Mail Room, Catering, Legal, and more.
• Smooth employee disposition: Streamline all the processes surrounding the exit of an employee. Follow a checklist of proper procedures. Ensure the return of assets.

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Meeting Management
Meeting and Conference Room Management: manageStar software provides a comprehensive meeting management module — as easy as Microsoft Outlook only more powerful. At a glance, you can find available space, reserve and schedule all necessary services to kick-off a flawless meeting.

• Search for and reserve available conference rooms with specific capacity and layout.
• Use workflow to request equipment reservation and set-up.
• Use workflow to request catering or any other service.
• Use workflow to request room set-up.
• View available rooms and assets associated with them.
• Click on hot-linked items to take action.

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Contract Management
Contract Management: manageStar software provides full contract management for the enterprise. One system allows you to manage all of your agreements and execute all the unique workflow associated with them. Gain visibility into contracts across the enterprise.

• Track new and existing contracts in a central repository.
• Get alerts on important dates, clauses, etc.
• Employ workflow to negotiate new contracts.
• Catalog key clauses.
• Maintain a history of versions.
• Associate all contracts with assets, people, projects, etc.
• Streamline new vendor setup.
• Reports provide key metrics and trends.

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Lease Management
Lease Management: manageStar software provides full lease management for the enterprise. One system allows you to manage all of your agreements and execute all the unique workflow associated with them.

• Track the site selection process.
• Track new and existing leases.
• Negotiate new leases through workflow.
• Calculate percentage rent, common area maintenance and more.
• Get alerts on start-end and option dates, clauses, etc.
• Catalog key clauses.
• Integrate with AP/AR/GL.
• Maintain a history of versions.
• Associate all contracts with assets, people, projects, etc.

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Work Order Management
Work Order Management: manageStar software provides the most flexible and comprehensive work order system available on the market. With one click, employees or clients can send a request off to the person that needs to respond or approve it. Would you prefer your call center handle everything? No problem. We'll set up a service request catalog that your call center uses to initiate work.

• Receive and route web-based work requests.
• Obtain approvals as part of the workflow if necessary.
• Receive alerts on critical issues in your workflow.
• View a comprehensive list of work in process — work plans, schedules, costs, labor, materials, assets and attached documents.
• View overdue work, or sort work orders on a place, space, asset or engineer basis.
• Set-up predetermined workflow processes or create them on the fly, assigning work orders to available personnel.
• Link related work orders.
• Send clarifications that are tracked in the message history.
• Attach documents, including drawings, specs, and more.

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Inventory Management
Inventory Management: Manage your entire inventory needs in one system. The Harmony platform integrates your inventory needs into everything you do. Work orders, contracts, purchase orders, projects and more are all linked to your inventory.

• Receive minimum/maximum alerts on inventory levels.
• Allow employees to request or order products.
• Add any products to a service delivery, e.g., a new computer for a new employee set-up.
• Kick-off automatic purchase orders to pre-approved vendors.
• Track Bill of Materials, SKU, price, stock, description, vendor and transaction information.
• Connect inventory with specific budgets to track exact costs.

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Service Catalog Management
Service Catalog Management: manageStar software creates an enterprise-wide help desk, providing services to employees from all corporate departments. Now the corporation can have a help desk portal for IT, facilities, human resources, legal, finance, mail room, marketing and more.

• Create unique catalogs of services for each department.
• Provide web-based forms.
• Give the corporate forms any workflow process.
• Track time and materials associated with help desk responses.
• Assign the correct personnel for response.
• Get detail reporting on help desk requests.
• Track response times and status.
• Allow employees to follow their request.
• Create customer satisfaction surveys.
• Use the platform to model your organization.

Sample Departmental Help Desks

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Project Management
Project Management: manageStar's powerful project management module brings your people, places and things together to get a job done.

• Kick-off new projects with a few clicks.
• Monitor project schedules and milestones on real-time interactive Gantt charts.
• Track budgeted vs. actual spend on a project-by-project basis.
• Manage resources by viewing project analyses.
• Issue service requests within projects and build into Gantt charts.
• Draw relationships between projects, people, places, things, contracts, POs, inventory, vendors and more.
• Attach and share documents.

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Document Management
Document Management: manageStar provides a comprehensive document tracking and sharing system.

• Attach documents to any manageStar module, e.g., assets, contracts, etc.
• Place documents in any workflow.
• Create any corporate form and give it any workflow.
• Track versions of documents.
• Set up alert and reminders on given documents.
• Use the personal document management folder system.
• Share critical data in the public documents folder.

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Procurement Management
Procurement Management: manageStar's next-generation workflow engine moves purchase orders, RFPs and invoices around to everyone that needs to approve or respond to them. Manage outbound and inbound proposals and bids for services and goods.

• Route POs and invoices automatically.
• Receive approvals and responses automatically.
• Set amounts that require approval and workflow automatically obtains it.
• Integrate with financials.
• Automate all procurement of services, independent contractors, vendors, etc.
• Create and broadcast requests for proposals.
• Track and compare all outbound and inbound proposal and bids.
• Negotiate online with vendors.
• Attach proposals to people, places or things as well as projects and contracts.
• Send proposals out in workflow for review and approval.

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Vendor Management
Vendor Management: Manage vendors and all their pertinent information in one place.

• Track critical information on vendor master agreements.
• Track a central contact database of all vendors.
• Receive alerts on important dates, e.g., contract end dates, insurance expiration, etc.
• Get a snapshot of all projects a vendor is working on.
• Track budgeted vs. actual spend on vendors.
• Review all POs and invoices linked to a vendor.

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Facility Management
Facility Management: All your people, all your work and all your assets exist in the context of the facility. manageStar models your organization on the basis of places and spaces in the facility. People can be assigned to spaces, like cubicles. Assets can be located in a place or space. Work can be requested and tracked on a space or place basis. And, of course, places and spaces can be scheduled.

• Initiate and track all work orders.
• Setup a facilities help desk.
• Track all assets.
• Do preventive maintenance.
• Create and execute projects.
• Manage key performance indicators in the facility.
• Schedule your spaces and places.
• Track time and materials.
• Monitor inventory levels.
• Receive pre-programmed alerts.
• Track leases (sublets) or ownership information on places.
• Attach documents including CAD files of the space or place.
• Manage security card and key assignment.
• Profile the place to a granular level.

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Event Management
Event Management: Schedule all your people, places and things. Employ integrated, real-time, interactive scheduling. Plan an event, set up preventive maintenance, reserve a room and/or equipment, post asset downtime and more.

• Plan resources by reviewing availability of all staff.
• Schedule all resources on projects using graphic tools.
• Schedule spaces and places for meetings.
• Schedule all assets.
• Optimize schedules through what-if analysis.
• Predefine room set-ups, tear downs, catering, and more.
• Reserve any asset for use or downtime.

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Report Management
Report Management: Get reporting on all your people, places and things and everything that connects them: projects, contracts, work orders and more. Get real transparency and metrics in real-time on all the data in your system.

• Review standard reports on people, places, things, projects, contracts and more.
• Create custom reports using the our report wizard.
• Installation comes with custom reports.
• Export to Excel or PDF.
• Create printer-friendly tables of sorted and filtered data.

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